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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Donna Pollard

July 15, 2026

5  out of  5
rating by Donna Pollard
"MS June was awesome. She helped me move coverage from one state to another. She said I could call on her anytime."
We responded:
"Thank you so much for the great review, Donna! we are thrilled you had such a great conversation with June. We look forward to taking care of your insurance business! "
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Chuck Jackson

July 14, 2026

5  out of  5
rating by Chuck Jackson
"Chris Irby’s staff assisted me get a great rate on my car and home insurance. Thanks to June for her patience in getting me set up. I used to have State Farm insurance and am glad to be back! Thanks again."
We responded:
"Chuck, thanks for the great review. We agree that June is fantastic to work with and one of the best to work with. We are also glad you are back and look forward to working with you again!"
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WAYNE WILLARD

July 14, 2026

5  out of  5
rating by WAYNE WILLARD
"Lauren Watts could teach classes on "customer service" I would give her 6 stars if I could! State Farm agent Chris Irby was recommended when I was recently shopping for auto insurance and Lauren was my first contact there. I was quickly taken by her knowledge, patience and professionalism. She listened to my needs and patiently quoted several ways to accomplish fulfilling my requests and saving me money at the same time. Once the auto insurance was complete, Lauren said, I can save you money on your homeowners too. My automobile and homeowners are now with State Farm, thanks to Lauren. My compliments to Chris Irby State Farm. customer service at its best."
We responded:
"Wayne, we are really proud of the service that Lauren provided and considering farming Lauren and her skills out for her customer service abilities. Thank you so much for the great review and for allowing us to service your business. We are thrilled to have you on board and will strive to do even better (if possible) than we did the first time for all future interactions!"
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Ana Urbano

July 10, 2026

5  out of  5
rating by Ana Urbano
"I’ve had a great experience with this State Farm so far. Lauren was able to help me get set up in less than 20 minutes! Definitely recommend."
We responded:
"Ana, thank you for taking time to leave such a great review! Lauren is top notch in helping our customers and we are thrilled you were pleased with her service. Thank you for choosing us!"
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Jayvias

July 10, 2026

5  out of  5
rating by Jayvias
"I had a great experience working with Lauren at State Farm. She was professional, knowledgeable, and took the time to answer all of my questions. She made the entire process easy to understand and made sure I had the coverage that best fit my needs. Throughout everything, she was responsive, patient, and truly showed that she cared about providing excellent customer service. I really appreciate all of her help and would highly recommend Lauren to anyone looking for an insurance advisor who goes above and beyond."
We responded:
"Jayvias, we really appreciate you leaving such a thoughtful and great assessment of your experience with Lauren and our office. the experience you had is what we hope to bring to each customer experience with our office. Thank you for allowing us to serve you and look forward to assisting with your insurance needs in the future!

"
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Terri Taylor

July 10, 2026

5  out of  5
rating by Terri Taylor
"I called Chris Irby‘s State Farm insurance company to get Insurance quotes on our two autos and our home

I had previously had our insurance with another company for 11 years. When it came up for renewal, I was presented yet again with another large increase in the price. I spoke to my insurance agent and asked if they could shop around to get me some better quotes the girl at that Agency said she would but she was so busy she would get back to me the following week. After eight days I hadn’t heard back so I called again and she was able to get back to me two days after that with the new quote from a new company.

At that point, I decided I needed to shop around so I called Chris Irby‘s State Farm insurance company and was directed to Lauren. I gave her all of my information and she got back to me within the hour with the new insurance policy quotes. Lauren was so helpful and knowledgeable and explained all the details about the policy. Lauren was a pleasure to work with and I’m so happy to be with State Farm. Thank you, Chris and Lauren!"
We responded:
"Wow, Teri! what a great review! We really appreciate you taking the time to leave such glowing review for our business. Lauren is definitely a huge asset for our agency and we couldn't be more pored to have her here. Thank you for allowing us to take care of your insurance needs!

Chris "
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Leslie Ali

July 10, 2026

5  out of  5
rating by Leslie Ali
"Lauren was so very helpful and made the process of changing insurance very easy and I am satisfied with everything."
We responded:
"Leslie, thank you so much for your 5 star review! We agree that Lauren is very helpful in making the transition go smoothly. We appreciate your business and look forward to helping you in the future."
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Jimmy

July 8, 2026

5  out of  5
rating by Jimmy
"Was calling around getting quotes due to my previous insurance going up every time I renewed. State Farm was the first number I called. I had used them many years ago and wanted to go back to something local an actual building I could walk into and talk to someone in person not just on the phone. Called other places after State Farm but no other place could come close to State Farm’s rates. June was the lady who answered the phone when I first called and who I saw when I walked in their physical location. Both times she took time to explain everything and go through the process without taking our whole day up. Would recommend due to not only the low rates but also the easiness of the process to sign up."
We responded:
"Jimmy, we really appreciate you checking with us! Thank you for the great review and we really pleased we could help. If you should ever need anything else, remember that we are here. Once again, thank you for the great review!"
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CAMESHA Banks

June 29, 2026

5  out of  5
rating by CAMESHA Banks
"June, was very very helpful. She explained everything clearly for me to understand.. Love the customer service!!.."
We responded:
"Thank you for the amazing review, CAMESHA! It is truly the goal of our team to exceed expectations when it comes to all insurance needs.Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at with June. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Lynne Moorman

June 23, 2026

5  out of  5
rating by Lynne Moorman
"June was very helpful with getting us better coverage at a lower price. I appreciate her fast and knowledgeable responses."
We responded:
"Lynne, it is a pleasure to hear what a wonderful experience you have had here with June! We appreciate you taking time to leave such a great review. We look forward to serving you in the future!"
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Becky Poston

June 12, 2026

5  out of  5
rating by Becky Poston
"Ms Lauren was so great!! She helped me with everything I needed and more!! I will most definitely tell people about her !"
We responded:
"Dear Becky, Thanks so much for taking the time to share your positive experience! We appreciate your recognition and will do our best to keep up the great work! We'll be sure to share your experience with the rest of our team members as inspiration! We're here for you anytime!"
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Chase Rivers

June 10, 2026

5  out of  5
rating by Chase Rivers
"Called the office just shopping car insurance and I spoke to Lauren and she was GREAT! Made it super easy and simple and I got a great deal with State Farm! Thank you Lauren and Chris!"
We responded:
"Hi Chase, Thanks for the kind words about your great experience with Lauren! We value your feedback and look forward to seeing you again soon! We work hard to provide customers with a great experience and look forward to continuing to do the same for you! Sincerely, Chris."
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Jennifer C

June 10, 2026

5  out of  5
rating by Jennifer C
"Lauren helped me save a good bit of money by switching my car and home insurance. She was very helpful by communicating with me by text and email, which made it easier for me. I have not had to file a claim yet as I just switched and thankfully haven’y had any issues with my home or car. It was a very easy transition!"
We responded:
"Hey Jennifer, We're delighted to hear about your experience! We truly appreciate your recommendation of Lauren and will work hard to continue going above and beyond! We're glad you had a great experience and we look forward to continuing to exceed your expectations! We look forward to seeing you again soon."
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Lynn Bland

June 5, 2026

5  out of  5
rating by Lynn Bland
"Super nice. June was extremely helpful and efficient!! Highly recommend"
We responded:
"Dear Lynn, Thanks for choosing us and leaving such a great review! It's great to know that we were able to provide you with the highest levels of service. We'll be sure to share your experience with the rest of our team members as inspiration! We look forward to seeing you again soon."
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T Hoops

June 5, 2026

5  out of  5
rating by T Hoops
"Outstanding service when it came to my auto quote and eventual policy. His agency made certain that I received all the discounts that I was eligible for!! I knew I was in good hands with June because she walked me through the process effortlessly. She was available to answer any and all questions that I had! When I called my previous auto Insurance agency to cancel my policy, he wanted to know why aff which Insurance Co. So I told him and explained that out of loyalty to a family member, I chose his agency but had been charged double the premium with a higher deductible and less coverage over the years. Yes, I could kick myself for not having switched sooner when I think of all the money I could have saved! Before you say, " Oh you probably had citations, an accident or other things that can increase your premium," I did not. It was complacency and thinking I was in good hands. Therefore, I would definitely recommend State Farm and, more specifically, the Chris Irby State Farm Agency!! They will definitely take care of you!"
We responded:
"Hey T, Thanks for the great review! We're always happy to help so don't hesitate to contact us if you ever need anything. We work hard to provide customers with a great experience and look forward to continuing to do the same for you! It was a pleasure to serve you."
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S Tree

June 5, 2026

5  out of  5
rating by S Tree
"Chris Irby was great to work with! The process was quick and easy, and he helped me save money on my auto insurance. I highly recommend Chris Irby and State Farm to anyone looking for excellent service and better rates."
We responded:
"Thanks for the great review! We love that you had such a great experience! Thanks for taking the time to share. Our goal will always be to provide the best experience and we love knowing yours was no different. Thanks again and we look forward to seeing you again soon."
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Maranda McDaniel

June 5, 2026

5  out of  5
rating by Maranda McDaniel
"June with State Farm has been amazing she has helped me through a difficult time and has helped me get the best quote possible she never stopped reaching out to follow up and offer the multi discounts available thanks again I would definitely recommend referring everyone to State Farm ask for June."
We responded:
"Hey Maranda, Thanks for choosing us and leaving such a great review! We're always happy to help so don't hesitate to contact us if you ever need anything. We truly value your recommendation, and are confident we can continue to provide excellent service in the future. Thanks again and we look forward to seeing you again soon."
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Tylor Smith

June 1, 2026

5  out of  5
rating by Tylor Smith
"Wonderful service by this group. Saved me a lot of money switching and letting them find me the best price."
We responded:
"Hi Tylor, We're delighted to hear about your experience! We value your feedback and look forward to seeing you again soon! If you ever need anything please don't hesitate to reach out to our team. Please let us know what we can do for you in the future."
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Rameria Burks

May 12, 2026

5  out of  5
rating by Rameria Burks
"I just purchased a new vehicle on Friday and was looking for insurance. I did a quote for State Farm and immediately got a email from Ms. Lauren. Everything literally took about 10 minutes if even that. No one else at these other insurance companies took this fast to assist me. The price is very affordable as well. If you are looking for insurance call this place and ask for Ms. Lauren. She's the best!"
We responded:
"Hey Rameria, We are grateful and appreciate the time you took to leave your review. It is truly touching to know you think so highly of us! We work hard to provide customers with a great experience and look forward to continuing to do the same for you! We look forward to seeing you again soon."
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Melanie Benn

May 6, 2026

5  out of  5
rating by Melanie Benn
"The swap from my old Insurance to State Farm was super easy. All my Questions were answered promptly and the Customer Service is outstanding !"
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Melanie Smith-Young

May 4, 2026

5  out of  5
rating by Melanie Smith-Young
"My husband and I have been working with June. She gave us the best rates and was very helpful and patient with us!"
We responded:
"Melanie, Thanks for the kind words! We're thrilled that you had a great experience at our location. We are very happy that you found us helpful. Let us know what we need to do to earn your continued loyalty. It was a pleasure to serve you."
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Tonja Davis

May 4, 2026

5  out of  5
rating by Tonja Davis
"June was very helpful and nice great price 😄"
We responded:
"Tonja, Thank you for taking the time to share your experience. We are happy to read that our team has been able to provide exceptional service for you. We look forward to keeping up the great work! Hope you visit us again soon!"
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Quendarius Howard

May 4, 2026

5  out of  5
rating by Quendarius Howard
"Great service"
We responded:
"Quendarius, Thanks for choosing us and leaving such a great review! We're thrilled that you had a great experience at our location. We work hard to provide customers with a great experience and look forward to continuing to do the same for you! It was a pleasure to serve you."
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Yvonne Warren

May 4, 2026

5  out of  5
rating by Yvonne Warren
"I had a wonderful experience with Lauren. She was very knowledgeable and extremely helpful in
Understanding my needs as a senior. Saved me $250/mo on home and auto. Highly recommend her for your insurance needs."
We responded:
"Hello Yvonne, we're delighted to hear about your experience! We are so happy that you are enjoying your savings! We look forward to serving you many more times in the future! See you next time!"
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Sheryl Mcdurmon

May 4, 2026

5  out of  5
rating by Sheryl Mcdurmon
"I have used Chris Irby with State Farm for years and years.. Re married and went on my husband’s insurance policy and State Farm reached out/ followed up on me. They gave me a quote and I was able to get my husband to let us switch back to them. We are saving so much money by doing this. Awesome team here and our rate is very good."
We responded:
"Hi Sheryl, Thank you for the awesome feedback. Hearing that your experience went well really makes our day. Please reach out to us with any additional questions or comments! Hope you visit us again soon!"