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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Mary Ann Kirby

September 12, 2023

5  out of  5 rating by Mary Ann Kirby
"Love Chris, June, and this whole State Farm team!!"

Stan Vernon

September 8, 2023

5  out of  5 rating by Stan Vernon
"Chris Irby and his staff have been taking care of our insurance needs for many years. They are extremely friendly and knowledgeable. I trust them to keep me updated and handle all my insurance needs. Great people to work with."

Lynn Harper

September 8, 2023

5  out of  5 rating by Lynn Harper
"If you ever need home owner or auto insurance. Please go to Chris Irby -State Farm Insurance . They are the best."

Jennifer Taylor

August 21, 2023

5  out of  5 rating by Jennifer Taylor
"Love having this agency so close to us. Robin has always been so helpful in answering all my questions. The staff is courteous and knowledgeable."

Teresa renkenberger

August 21, 2023

5  out of  5 rating by Teresa renkenberger
"These guys are great. June was very helpful, very prompt. I highly recommend this insurance group."

Madison Clements

August 18, 2023

5  out of  5 rating by Madison Clements
"The workers are more than willing to help you with anything you need or answer any questions you may have. I've had a great experience with this agency."

Pearlene Fairley

August 9, 2023

5  out of  5 rating by Pearlene Fairley
"I love this agency. Mrs. June went above and beyond to help me get things fixed on my account. A big thank you to her! Everyone in the office is very helpful and knowledgeable. They are prompt on answering any questions you may have! I would recommend this agency if you are looking for insurance and a place that will treat you like family."

beverly Milner

August 8, 2023

5  out of  5 rating by beverly Milner
"The staff is always there to help when I have questions. June is very knowledgeable and professional. That is very helpful when I am trying to figure out what I need."

Tammy Frazier

July 25, 2023

5  out of  5 rating by Tammy Frazier
"Chris Irby and his staff have always been there to answer any question and help with claims, not just a insurance agency they treat you like family."

Angela Reed

July 20, 2023

5  out of  5 rating by Angela Reed
"June Clements is one of the most attentive representatives I know! I have used many insurances and Chris and his team are very knowledgeable and caring about their customers."

Scott Johnson

July 19, 2023

5  out of  5 rating by Scott Johnson
"Wonderful and knowledgeable staff and always extremely courteous. If your looking for insurance definitely the place to go. Chris Irby and staff at State Farm"

Tiffany Howell

July 19, 2023

5  out of  5 rating by Tiffany Howell
"Love this agency. Everyone in the office is very helpful and knowledgeable. They are very prompt on answering any questions you may have! I definitely recommend this office!"


November 16, 2022

5  out of  5 rating by DUSTIN PEDEN
"Excellent customer service and great insurance coverage 10/10 recommend to anyone looking to get the best around!! June has helped me tremendously to understand my policy!!"

Kelley Durham

November 15, 2022

5  out of  5 rating by Kelley Durham
"Always takes care of my insurance questions quickly. I've always done business with State Farm and have always received excellent customer service."

Robin Lemonis

November 15, 2022

5  out of  5 rating by Robin Lemonis
"Not your typical insurance agent! Very personable and invested in customer satisfaction! When the unexpected occurred and we needed guidance on filing a claim, excellent services and personalized supports were readily available."

Samantha Alberson

November 14, 2022

5  out of  5 rating by Samantha Alberson
"The customer service is great. Very knowledgeable and friendly staff. Chris is available to customers and very involved in the community."

Monna Burns

November 12, 2022

1  out of  5 rating by Monna Burns
"We’ve been with SF for a long time (homeowners and auto) and they have never paid a claim. Whole neighborhood got a new roof after hail storm, but not us. Denied a water leak claim that damaged out kitchen cabinets too. Sent a rep from Nashville to look at our kitchen. We live 2 miles from Irby agency. He never called us about the claim. Directed us to 1-800#. We left SF for Alpha. In my experience, SF is not a good neighbor and is never there, unlike they advertise. We wasted a lot of money there! Don’t make our mistake!"

Nicki Scott

October 18, 2022

5  out of  5 rating by Nicki Scott
"Chris Ruby’s office is ran like a well oiled machine! All of the ladies are very kind, professional, and knowledgeable! They go above and beyond to provide you with the best protection!"

Shelley Stuart

October 11, 2022

5  out of  5 rating by Shelley Stuart
"I spoke with June to get a quote for my home and auto insurance. She promptly answered my phone call and worked on my quote right away. They saved me over 3,000 a year on insurance premiums. Plus added $0 comprehensive deductive on my vehicle. They were timely and make living affordable! A friend recommended me and now I’ll recommend to anyone else! Thank y’all so much!"

Pam Lewis

March 18, 2022

5  out of  5 rating by Pam Lewis
"I love this company. State Farm was my first auto insurance company when was very young. I have been with other ins companies in the past out of convenience, but needed some additional coverage and called State Farm to see if they could help. Lyndsey understood what I needed and was awesome to communicate with. I feel like I have come full circle and am home again. Thank you, Pam"

Dawn Lemon

March 2, 2022

5  out of  5 rating by Dawn Lemon
"I’ve been dealing with Chris Irby for years . I would recommend everyone to use his branch . Great , helpful staff !! Thanks to Linsey for your awesome assistance this morning !!"

Zach diTrapano

February 23, 2022

5  out of  5 rating by Zach diTrapano
"Very professional and easy to work with! Took care of all my insurance needs quickly and with very competitive rates! Thanks you so much."

Jessica Bennett

February 4, 2022

5  out of  5 rating by Jessica Bennett
"Absolutely wonderful service. In and out within an hour. Lindsey was so kind and fun to talk to!"

Dara Jones

December 8, 2021

1  out of  5 rating by Dara Jones
"I am writing this review because my husband and I are not being heard, regarding a claim we have filed about our roof. We are a veteran family, working and paying our dues like every American citizen. An adjuster was never sent out to meet our (2) roofers or even us . And our claims were denied. I do not understand how, that could be if you haven't even seen the home? Not to mention maybe the staff is "nice" that's great to have. But your staff and you are not really helpful in any situations. To be honest, you are thieves, taking good peoples money and not helping anyone, you are good as long as they do not file a claim right? I think the term we are looking for is actually called BAD FAITH."

Chris Terry

October 15, 2021

5  out of  5 rating by Chris Terry
"Always pleasant to deal with."